The house on Henry Street
was, miraculously, finished one week before the new (from the ground up) Harris
Teeter grocery store opened in Old Town. The ongoing joke was that it would
open before my little addition & renovation was complete.
While I sing praises and will
refer my architect, Kim Beasley, to anyone, I will politely refrain from
uttering (in profanity laden sentences) my contractor.
Feel free to call me if you
are circling the wagons of contractors; I will gladly inform you if the company
I used is on your short list. I will strongly urge you to turn away and run as
fast as you can. Let me give you two examples and then I will concentrate on
all that is good with my casa on Henry Street, which happens to be across the
street from Starbucks. My amazing
boyfriend, Jeff, is delighted with that. Score one for me.
Story #1: When the porcelain
floors that resemble wood planks were placed in the great room/kitchen/laundry
room/pantry/coat closet and grouted, I noticed the grout, Summer Wheat, looked
more like Neopolitan ice cream without the strawberry. The conversation went
like this:
Homeowner/me: This is not the
way the grout looked at Mosaic Tile. It is supposed to blend in with the tile,
making it appear seamless.
Contractor from Hades: That is how it is supposed to look.
Homeowner/me: I don’t think
so. Look how this small portion is rich, dark chocolate brown. The entire floor
should look like that.
Contractor from Hades: I
think you should adjust your expectations.
Fast forward: HB Fuller's grout
expert (who knew that position existed?) flew down from NY and with the
skeptical contractor at my side, promptly announced after 5 minutes of
inspection, “this is totally incorrect. There was a flaw in the grout. It
should all be dark brown, so it blends in with the tile.”
I could have given the stink
eye to the contractor; rather, I told him I appreciated his inspection and
asked how it could be remedied. The fix
was done 2 months later (they were a little slow in their follow up but they
also reimbursed me $280 for my grout cost, which was unexpected). That barely made a dent in the Change Orders
that I had to encounter.
Moral: Never doubt your
instincts. Do your research. Stand your ground.
Story #2: The final 10%.
The final bill was sent to me
without any detailed documentation. The
work had not been finished; however, the punch list was still being worked on
and it was endless. Dragging their feet,
not showing up for over a week, working on other jobs. My architect, Saint Kim, informed me that I
should refuse to pay the final bill until the punch list was complete.
My new master bathroom shower
kept filling up with water. I had used it twice so it wasn’t my hair. There was
most likely debris in the drain. They
said it was a warranty issue; I held my ground. I won.
#3: final bill sent again.
went over it with the intelligence fitting a Wharton graduate. What did I find?
An overcharge in excess of a year’s supply of Teuscher’s chocolate or 4 Eric
Javits purses or a day’s purchase of groceries at Whole Foods. You get the
picture. I dug through my detailed
notes, sent the contractor my findings, refrained from calling them incompetent
and received an apology. Great accounting. I paid the bill and was finished
with them…until my new Toto toilet decided to keep “running”. Now Toto has been called and since this is
the 2nd episode with the master bath wall mounted toilet, they are
supposed to expedite a repair or replacement.
What have I learned?
Keep your sense of humor.
Have 30% in reserve for "change orders".
Even with the best research,
you can still end up with a contractor you don’t like or respect.
Get a great architect. Buy him gift certificates and give him gift
baskets – because he did so much work he didn’t even bill me.
Fight fair and stand firm.
Drop the “F bomb” when necessary. I did this one time with the said contractor when I found out they actually installed the
cheap $10 round drain in my new master shower…while the $120 custom drain
was sitting in a box downstairs with the other bathroom accessories. Then, they
proceeded to use a different color grout. Then, they actually built UP the tile
around the drain instead of sloping it TOWARD the drain. Yes, three fixes. The
“F Bomb” was warranted and had the effect desired.
Get a great kitchen designer.
Dawn Summers, owner of NVS Kitchen &
Bath, was a tiger. She went head-to-head with the contractor and won every
time. She reminds me of Melissa McCarthy – hysterical.
Mosaic Tile: excellent
products, price, showroom in Chantilly and an incredible designer to guide me
through all the different options. Ana Bowyer- genius.
Lighting designer: The BEST
...Alexandria Lighting. 5 minute walk from my house. Joshua is a combo of Amy
Pohler, the personality of Mitchell from Modern Family and the king of lighting. Incredible prices and he has so much
knowledge. My lighting is the best!! Still thankful I only had to purchase 2
Murano glass pendants for the space above the Island. One more and I would be
eating Ramen noodles every night. Well, that isn’t true because my amazing
boyfriend, Jeff, is the MOST amazing chef and cooks for me.
Furniture: can’t afford much
right now. Have a couch and table in the great room and a new bed &
mattress in the new master. The new side tables are coming from Boyle’s
Furniture in NC. Great prices and great choices.
New project: yes. A new project.The fencing and back 'yard' and landscaping.
Groff Design is a lifesaver.
The 3D color renderings and the creative design options blew me away. White PVC fence with
little maintenance. Gutters that would feed underground and surface elsewhere –
no unsightly gutter guards on the ground. Low maintenance and low kill
plantings, including a Japanese Maple!
I also have a motion detector light in the back of the house. I was
surprised my mom didn’t want barbed wire circling the fence posts. She still
may put a “guard dog on premises” sign as a further warning.
I am living exactly where I
am supposed to live – in Old Town, close to shopping, metro, church,
restaurants and the bike / running trail. I am blessed beyond words can
express.
I couldn’t have done this
without my mom, who oversaw the project for 9 months. She had a heart attack in
August. She is recovering and will be moving up to Old Town Alexandria soon
– she will thrive up here. She jokes that the contractor gave her a heart
attack…she might be right!












